Privacy Policy

Privacy Policy

This Privacy Policy describes how The Jewelry Mall (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thejewelrymall.shop (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email or by posting a notice on our Site before the changes take effect. The updated policy will also reflect the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected, over the past 12 months, personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend our rights, the Services, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You We collect information you directly submit through our Services, including:

Basic contact details, such as your name, address, and email.
Order information, including billing and shipping details and payment confirmation.
Account information, such as your username, password, and security questions.
Shopping information, such as items you view, place in your cart, or add to your wishlist.
Customer support communications, such as details you include when contacting us for assistance.

Information We Collect through Cookies We automatically collect information about your interactions with our Services ("Usage Data"). This may include:

Device and browser information.
Network connection details and IP address.
Behavior on our Site, including viewed pages and links clicked.

We use cookies, pixels, and similar technologies to collect this information. For more details, please see Shopify’s Cookie Policy.

Information We Obtain from Third Parties We may also collect information from third parties, such as:

Service providers, including Shopify, which powers our e-commerce platform.
Payment processors, which collect data needed to complete transactions securely.

When you interact with third-party platforms or tools embedded in our Services, their privacy policies may apply.

How We Use Your Personal Information

We use your personal information to:

Provide and improve our Services, including processing orders, managing accounts, and delivering products.
Communicate with you, such as responding to inquiries and sending service-related updates.
Conduct marketing activities, such as sending promotions or tailoring ads to your preferences.
Ensure security, such as preventing fraudulent activity.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

Right to Access: You may request a copy of the personal information we hold about you.
Right to Delete: You may request that we delete your personal information, subject to legal requirements.
Right to Correct: You may request corrections to inaccurate information.
Right to Opt-Out of Data Sharing or Sale: We do not sell your personal information. However, you can opt-out of data sharing for advertising purposes.

To exercise your rights, please contact us at contact@thejewelrymall.shop. We may require verification of your identity before fulfilling your request.

Retention of Your Information

We retain your personal information for as long as necessary to:

Provide the Services.
Comply with legal and regulatory obligations.
Resolve disputes and enforce our agreements.

When your information is no longer needed, we will securely delete or anonymize it.

Children’s Data

Our Services are not intended for children under the age of 13. We do not knowingly collect information from children. If you believe we have collected such information, please contact us at contact@thejewelrymall.shop, and we will delete it promptly.

Cookies and Do Not Track

We use cookies to enhance your experience. Most browsers allow you to manage cookie preferences. However, blocking cookies may limit certain functionalities of the Site.

We currently do not respond to "Do Not Track" signals sent by browsers.

International Users

If you are accessing our Services from outside the United States, please be aware that your data may be transferred to and processed in the United States. We rely on legally recognized mechanisms for cross-border data transfers.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please email us at contact@thejewelrymall.shop.